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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eric Lam

November 29, 2023

5  out of  5 rating by Eric Lam
"Dan and staff have been nothing but helpful. Especially Kathi W. Who has been very responsive and very pleasant to work with. I’ve been with State Farm for quite some time and when needed, Kathi has come through for me. Even when I have minor questions, the team is excellent. Customer service is top notch. I hope this continues through out the years."

Deon Diederiks

November 20, 2023

5  out of  5 rating by Deon Diederiks
"Fida was a pleasure to talk to and ticked all the bases. so there"

Dekera Bastian Gordon

November 18, 2023

1  out of  5 rating by Dekera Bastian Gordon
"DON'T DO BUSINESS HERE: Initially the attentiveness of this agency seems great. However, after the first month we noticed some serious issues. We signed up for autopay, signed the forms, and found out later the auto draft was not processed and had to make a manual payment to keep our account in good standing. Few months down the road we email Josephine to stop autopay on one card and to use another. No response. They continue to charge the wrong card. After several emails, she finally responds via email that she received the email and we needed to call to make the switch and we did. Spoke with Josephine on the phone who took my information and and sent me a form to sign that had policies listed that we no longer had. Called back got Jayden this time. She sent over a new form which we signed and emailed to both Josephine and Jayden. Was told by both ladies that the auto draft would occur on the 14. Noticed the money wasn't drafted from the old or the new card. Went online to find out that our account was late and no auto draft assigned to our account. No notice, no email, but get emails and texts almost daily about some odometer reading to see if we still qualify for our current discounts. Called State Farm, they could not see it either. This is so wreckless on the part of the agency. Twice they have done this to us. If we weren't paying attention to our accounts this could have gone on until we got cancellation notices and worse found out after an accident that we weren't covered. It is illegal to drive in the State of GA without insurance, the ramifications could have been far reaching and not because we didn't do what we were supposed to, but because the people we have had dealings with are lax and untrustworthy to do there job. State Farm as a company is fine, but this agency is bottom of the barrel at best."

Brian Andrews

November 16, 2023

5  out of  5 rating by Brian Andrews
"I was formally dealing with Liberty Mutual, and their rates got to the point where it was just way too high. I could barely afford it. I reached out to State Farm, and thankfully they gave me a way better deal. My agent is Taylor, and she's been nothing but a great help throughout the entire process. She made sure everything met my needs. I'm completely satisfied."

Leah Carter

November 14, 2023

5  out of  5 rating by Leah Carter
"Dana is amazing agent, she clearly explained all the insurance to me and answers all my questions. I would recommend her to everyone."

7milesavage

November 14, 2023

5  out of  5 rating by 7milesavage
"Ms. Dana Krogman is wonderful and excellent! She deserves a raise immediately! Very polite and very knowledgeable about everything I am very very pleased and impressed. Very happy to be apart of the team. THANK YOU!"

Sampsun Smith

November 13, 2023

5  out of  5 rating by Sampsun Smith
"Dana made signing up so incredibly easy. Perfect experience. Better than I've had with any other company. I recommend this to anybody."

nancy wilson

November 4, 2023

5  out of  5 rating by nancy wilson
"Called State farm and had the pleasure of speaking with a very professional gentleman who done everything in his power to help me get a lower rate, I am very pleased with State farm's professionalism and personnel"

Roy

November 3, 2023

5  out of  5 rating by Roy
"Thank you for saving me money your the best START FARM"

nayeli trejo

October 31, 2023

5  out of  5 rating by nayeli trejo
"I was on the hunt for a car insurance, Yasmin answered my call quickly and efficiently. It has to be one of the smoothest and quickest experiences I’ve ever had, she was very welcoming and had the most amazing personality I enjoyed talking to her. She got me amazing car insurance and life insurance. I highly recommend coming here and asking for Fida Yasmin for any questions you may have."

tracey patterson

October 31, 2023

5  out of  5 rating by tracey patterson
"Fida Yasin....Is an Extraordinary agent.... HER personality , Her Aura , and her willingness and eagerness to Aim to please ! Is Magnificent she has patiences humor and all around an Awesome person Great JOB guys !!! For selecting people like HER to represent your company WELL and to demonstrate that the World still have descendant Caring Human Beings"

Amber Reakes

October 25, 2023

5  out of  5 rating by Amber Reakes
"Dylan was so diligent in answering all my questions and supporting me through the process. He took his time explaining each component, I felt well informed! Thanks Dylan!"

Birdie Presley

October 20, 2023

5  out of  5 rating by Birdie Presley
"I'm a returning client. Agent was courteous and very pleasant, extremely knowledgeable regarding various insurance instruments, patient, provided excellent help understanding documents required, and great price for coverage."

Jeannie Henderson

October 14, 2023

5  out of  5 rating by Jeannie Henderson
"I am a new State Farm customer. Fida has made the transition from my old provider smooth and enjoyable. I am so happy I switched to State Farm and I look forward to being a customer for the years to come!"

Samantha Gore

October 12, 2023

5  out of  5 rating by Samantha Gore
"Dana was amazing. Super helpful and down to earth. The sign up process was quick & easy, & with my new policy I'm paying 50% less than what I was paying with The General. Thank you so much for your help. It is greatly appreciated."

Shannon Hoover

October 5, 2023

5  out of  5 rating by Shannon Hoover
"Ashleigh was awesome with helping me add my new car to my policy and saving me money on my existing policy to boot."

Robert Acuña

October 3, 2023

5  out of  5 rating by Robert Acuña
"As the times are changing and the Insurance rates are becoming more exorbitant. I was able to secure a new quote with State Farm, 20% cheaper than Geico in a couple of easy steps. Great discounts, fast, courteous , and professional mannerism. Thank you to the "Dan Barracliff" Team"

Natasha Hatcher

September 18, 2023

5  out of  5 rating by Natasha Hatcher
"Awesome customer service"

Jodi & Jim McGill

September 17, 2023

5  out of  5 rating by Jodi & Jim McGill
"From the person who answers the phone, to any agent and the financial adviser, everyone has as promptly as possible helped me answer questions, add/change/close policies for our cars and rental insurance for myself and kids. Most recently Ashleigh has been helping us and she has been awesome - knowledgeable and able to explain everything clearly and no question from me seems inconsequential. Also, my car was damaged by a flood and the assessment and resolution was quick and easy. Thank you all."

Jared Douds

September 13, 2023

5  out of  5 rating by Jared Douds
"I had the good fortune of dealing with Dana Krogman, who took care of my insurance needs and was happy to answer my many questions during multiple connections. I highly recommend working with Dana! Jared"

Daniel Bindr

September 11, 2023

5  out of  5 rating by Daniel Bindr
"I was fortunate enough to get some help from Dylan. I already have decent coverage with State Farm and have pretty good rates; but he was able to tell me about potential discounts I was missing out on that I didn’t know about. In the end he was able to increase my overall coverage AND reduce my rates without any hassle. He was also able to answer any questions I had during the process and overall made it an enjoyable experience. Thanks Dylan! Working with you was a real pleasure!"

Sharon Mcford

September 8, 2023

5  out of  5 rating by Sharon Mcford
"I was very, very pleased with my service at State Farm. My agent Dana Krogman was very pleasant, very knowledgeable and helpful. I would refer her and State Farm to family and friends. You made my day, Thank you Dana and State Farm. Five stars for sure."

Mark Forrest

September 8, 2023

5  out of  5 rating by Mark Forrest
"Dana was very helpful and went above and beyond to save us the most money. Thanks!"

Touched by Annie

September 3, 2023

5  out of  5 rating by Touched by Annie
"I spoke with Taylor, she spoke soft and calm, listened, and answered all my questions."

Quincy Herbert

August 29, 2023

5  out of  5 rating by Quincy Herbert
"Mrs. Abbey of State farm is a darling. She's helpful, professional, and patient. I would definitely would recommend."