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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Windham Reeder

Windham Reeder

January 4, 2025

5  out of  5
rating by Windham Reeder
"Dana was so nice and helpful. She explained everything perfectly to me and made this process go smoothly. She went above and beyond to make sure that I was receiving the best possible cover and I appreciated all of her help."
We responded:
"Thank you, Windham, for sharing your experience! I'm glad Dana was able to assist you effectively and ensure everything went smoothly. It's wonderful to know she went above and beyond to provide you with the best coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tim Kingsley

January 3, 2025

5  out of  5
rating by Tim Kingsley
"I just spoke with Mr Jeff Grimoldi. He was the most personable insurance agent I have ever talked to. If the rest of your team is half as good as Jeff. You have the best team on the planet! Thank you."
We responded:
"Thank you, Tim! I'm happy to hear about your positive experience with Jeff. If you need any assistance or have questions in the future, feel free to reach out to our office."
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1989NWilliamsburg

January 3, 2025

1  out of  5
rating by 1989NWilliamsburg
"Probably the worst insurance agency we have ever had to deal with. I honestly believe State Farm should cancel this agency from their lost of agents. Got a quote and paid for our commercial property insurance for a full year in October, quickly got a notice that I would be expecting a refund due to a canceled policy. Got no information from this agency regarding the cancelation. I had called, emailed, and left messages several dozen times with little correspondence. Josie, the account manager, would not reply to any emails or phone calls. I had to CC her boss Dan on everything to get any response. She finally responded that the policy was being canceled due to satellite images of the roof, this information was provided the day before the policy was getting canceled, and she was not able to extend it so we could rectify the issue. Getting any information from Josie was the worst experience ever. And honestly, every email I CCed Dan, the owner. He never once replied or called either. Poor customer service, poor communication, and has no reason to represent State Farm. Lastly, policy was canceled Dec 3, and we have yet to get the refund check, now 1 month later. State Farm, please release this agency, they are a horrible representation of the State Farm brand."
We responded:
"Thank you for taking time to share your feedback. We're sorry about the lack of communication from our office and appreciate you bringing this to our attention. We strive to provide the best service possible, it seems we fell short in this instance. We will look into your refund immediately. Please accept our sincere apologies. In the future we will make sure when adverse underwriting decisions occur we will communicate more frequently. We will be in touch and again thanks for the feedback. "
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Humberto Rodriguez

December 27, 2024

5  out of  5
rating by Humberto Rodriguez
"Muchas gracias Juana por su colaboración. Asegurarse que el acuerdo es mutuo es muy importante y Antes de tomar cualquier pago, Juana me llamó para estar seguros. Me imagino que así es con todas las demás personas."
We responded:
"¡Gracias, Humberto! Estamos muy contentos de saber que Juana pudo asistirte de manera efectiva. Nos aseguramos de que cada paso sea claro y mutuamente acordado. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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cathy cashier

December 18, 2024

5  out of  5
rating by cathy cashier
"So glad I found the agency I was switching cars and was hesitating because my insurance was going to go up so much more. So just by chance I looked at a quote through State Farm and ended up getting a newer newer car and saving money per month and having better coverage. Besides the fact I now have an agency to help me instead of some person on the phone who knows where in a call center. Everyone has gone out of their way to be helpful and nice."
We responded:
"Thank you, Cathy, for sharing your experience! I'm happy to hear that our agency could assist you in finding better coverage while saving money. It's wonderful to know that having a local agency has made a difference for you. Our team is always here to help with any future needs or questions you might have."
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DJ

December 16, 2024

5  out of  5
rating by DJ
"Alvaro has been transparent from quotation to setting up the policy. He has kindly assisted me to make my policy transition to State Farm."
We responded:
"Thank you, DJ, for sharing your experience! I'm glad to hear that Alvaro was transparent and helpful throughout the process of setting up your policy. It's wonderful to know he made your transition to State Farm smooth. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Lillian Hutchinson

December 13, 2024

5  out of  5
rating by Lillian Hutchinson
"Thank you, Jay for saving me money on my auto insurance. You were very informative and helpful with getting full coverage for the same amount I had been getting only liability for with the company I had been with for years.Thank you so much !"
We responded:
"Thank you, Lillian, for sharing your experience! I'm happy to know that Jay was able to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Trini Phillips

Trini Phillips

December 12, 2024

5  out of  5
rating by Trini Phillips
"Ms Anslee Cannon saved my life and pockets by being consistent, just to say the least. I did not remember even speaking with her, with my busy schedule and in surch of new car insurance. My whole experience was an amazing one and I feel at ease with my switch thanks to her! State farm did an amazing job with having her as a face representation of the company, locking foward to a long relationship with State Farm! Thank you again Ms Cannon!!"
We responded:
"Thank you, Trini, for your review! I'm so happy Anslee was able to assist you with your car insurance needs. We're here for any future questions or needs you might have. Looking forward to a long and positive relationship with you! Thanks for choosing us!"
Profile photo of Justin Krzemien

Justin Krzemien

December 12, 2024

5  out of  5
rating by Justin Krzemien
"Awesome service"
We responded:
"Thank you, Justin! I'm happy to know you enjoyed working with us. Thank you for choosing us for your insurance needs!"
Profile photo of Robyn Shifflett

Robyn Shifflett

December 12, 2024

5  out of  5
rating by Robyn Shifflett
"Abbey is awesome. Very knowledgeable, personable, pleasant and most helpful."
We responded:
"Thank you, Robyn, for your kind words!! Abbey is a great addition to our team and I'm happy she was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Yamily Arreaga

Yamily Arreaga

December 11, 2024

5  out of  5
rating by Yamily Arreaga
"I want to thank Juana Cisneros and her team for being so helpful with our residents. They have been more than caring and patient with our residents in helping them step by step setting them up with rental insurance. I have had only good things being said about their process from our residents."
We responded:
"Thank you, Yamily, for your wonderful feedback! I'm truly grateful that Juana and our team were able to assist you with your insurance needs. We're always here to help with any future needs or questions!"
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Alex Riese

December 10, 2024

5  out of  5
rating by Alex Riese
"The people at the Dan Barracliff branch has been the most helpful and quickest responding insurance agency I have worked with. I just set up a new auto policy and Taylor Murawski helped me set everything up and was willing to answer any questions I had with a fast response time and she helped me get better rates. I definitely look forward to staying insured under them."
We responded:
"Thank you, Alex, for your feedback! It's great to know that setting up your new policy was a smooth process. We're always here to help with any questions or future needs you might have. Looking forward to continuing to serve you!"
Profile photo of Dale Porter

Dale Porter

December 9, 2024

5  out of  5
rating by Dale Porter
"Ainslee is awesome. Very professional with great customer service skills."
We responded:
"Thank you Dale. Anslee cares very much for our customers. Thanks for taking time to give her a nice note. We'll pass on."
Profile photo of Jacqueline Wolfe

Jacqueline Wolfe

December 6, 2024

5  out of  5
rating by Jacqueline Wolfe
"Jay was an excellent agent, being very knowledgeable, very patient, and very nice to have as my agent!"
We responded:
"Jacqueline, thank you for your wonderful review! I'm happy to hear that Jay provided you with knowledgeable and patient service. We're grateful to have him on our team and always strive to offer the best experience for our customers. If you need any further assistance, feel free to reach out to our office."
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Sherion Wallace

December 6, 2024

5  out of  5
rating by Sherion Wallace
"Thanks to Alvaro you made the decision much easier in deciding to give the company a try it was easy to understand the answers I needed to hear to come to the solution of "let's give them a chance to prove to us,we made the right choice "you explain things with clarity and at that time I felt more comfortably deciding, I hope this will be a great transition of a long good experience. Once again Hats off, Thanks"
We responded:
"Sherion, thank you for your kind words! I'm glad to hear that he was able to make your decision easier and provide the clarity you needed. We appreciate your trust in us and are committed to ensuring a smooth transition and a positive experience. If you have any questions or need further assistance, our office is always here to help. Thanks again for choosing us!"
Profile photo of Nicki Hale

Nicki Hale

December 3, 2024

5  out of  5
rating by Nicki Hale
"I'm so glad to be back with State Farm. Not only are the rates better, but better coverage and easy to get a real person to talk to if needed! Thank you Dan Barracliff Agency!"
We responded:
"Nicki, we're so happy to have you back with us at State Farm! Our team is always here to provide personal assistance whenever you need it. Thank you for your kind words and trust in our agency! If you have any questions or need further assistance, don't hesitate to reach out."
Profile photo of Terrance Moreland

Terrance Moreland

December 3, 2024

5  out of  5
rating by Terrance Moreland
"Denzel Andrew's was the best help me out with my problem I was having in his words with a click of the button 😄😄 and told me about a upgrade that I didn't know about that I will look into."
We responded:
"Terrance, thank you for your review! I'm glad Denzel was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Scott Edmondson

Scott Edmondson

November 22, 2024

5  out of  5
rating by Scott Edmondson
"Dana was very professional and knowledgeable she took great care"
We responded:
"Thank you, Scott! I'm glad Dana could assist you with professionalism and knowledge. We appreciate your feedback and look forward to helping you with any future needs."
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Zach

November 21, 2024

5  out of  5
rating by Zach
"Dan Barracliff has great people that work for them! Dana was so wonderful to work with! I was in an accident that involved a drunk driver and she made the process quick and simple in helping me get my new vehicle added on my policy. Not only that but, she is very sweet and showed concerned about what happened and was trying to just go through the motions so she could get done with her job. She was doing her job making sure that everyone is taken care of and is doing alright!"
We responded:
"Zach, thank you for sharing your experience! I'm really happy to know that Dana was able to assist you efficiently after such a stressful situation. It's wonderful to hear she showed genuine concern and ensured everything was handled smoothly. We're grateful to have her on our team. If you need any further assistance, our office is always here to help!"
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Gertrude Jackins

November 21, 2024

5  out of  5
rating by Gertrude Jackins
"We reached out to State Farm to make changes to our policy. We were able to get a quote for significant savings and was guided through the process by the most patient and knowledgeable representative. Thank you Josh, your professionalism made the experience truly exceptional and stress-free."
We responded:
"Thank you, Gertrude, for sharing your experience! I'm glad Josh could assist you with making changes to your policy and help you achieve significant savings. His professionalism and patience are truly valued by our team. We're happy to have made the process stress-free for you. If you need any further assistance, please don't hesitate to reach out. - Dan Barracliff - State Farm Insurance Agent"
Profile photo of Rickey Johnson

Rickey Johnson

November 19, 2024

5  out of  5
rating by Rickey Johnson
"Mrs . Anslee was awesome in helping get setup with an affordable insurance for my car . Mrs. Dana was also awesome in helping set up my drive safe app."
We responded:
"Rickey, I'm so glad to hear that Anslee and Dana were able to assist you effectively! It's wonderful that Anslee helped you find an affordable auto insurance plan and Dana got you set up with the Drive Safe app. We appreciate your feedback and are always here for any future needs or questions. - Dan Barracliff - State Farm Insurance Agent, Norcross, GA"
Profile photo of Vlctor Young

Vlctor Young

November 19, 2024

5  out of  5
rating by Vlctor Young
"Changed all of my insurance to State Farm was easy to do plus saved alot of 💰 on premiums."
We responded:
"Victor, I'm glad to hear that switching all your insurance to State Farm was a smooth process and that you saved a lot on premiums! Our team always strives to make things as easy and cost-effective as possible for our customers. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us! - Dan Barracliff - State Farm Insurance Agent"
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Debra Smith

November 14, 2024

5  out of  5
rating by Debra Smith
"Very helpful in answering all my questions. I like that they call and check in with you and make sure you are having a good experience."
We responded:
"Debra, Thank you for your wonderful review! I'm glad we could answer all your questions and provide the support you needed. It's great to know you appreciate our check-ins and that you're having a positive experience with us. We're always here to help with any future needs or questions. - Dan Barracliff - State Farm Insurance Agent\"
Profile photo of Jenna Shield

Jenna Shield

November 13, 2024

5  out of  5
rating by Jenna Shield
"State farm has been so far a totally awesome insurance company They have given me the best rate and have been totally transparent with me about my policy They have definitely been better than progressive and other agencies I went through. Also I'd like to give a shout out to Alvaro and Dana for being customer service Superstars And I don't say that lightly They not only brighten up your day but help you with any question you have and made everything perfectly clear and saved me a lot of money thank y'all so much you have no idea how much I appreciate you."
We responded:
"Jenna, thank you so much for your wonderful review! I'm glad that you found our rates competitive and our policy explanations clear. It's great to hear that Alvaro and Dana have made such a positive impact on your experience. They truly are customer service superstars, and I'll be sure to pass along your kind words to them. We're grateful for your trust in us and are always here to help with any questions or needs you may have. - Dan Barracliff - State Farm Insurance Agent, Norcross, GA"
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Steph B

November 13, 2024

5  out of  5
rating by Steph B
"I’ve always heard great things about State Farm and I can attest that every single time I call to speak to a specific person, if they’re not available someone is ALWAYS there to help. I absolutely love the full hands on deck mentality to get their customers needs taken care of."
We responded:
"Steph, thank you so much for your wonderful review! I'm happy to know that our team’s dedication to being available and helpful has made a positive impact on your experience. We truly believe in working together to ensure our customers' needs are met. If you ever need anything in the future, don't hesitate to reach out. - Dan Barracliff - State Farm Insurance Agent, Norcross, GA"