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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ricky Rosado

Ricky Rosado

March 19, 2026

5  out of  5
rating by Ricky Rosado
"I’ve dealt with a lot of insurance agencies and this go round is by the best!! Abbey Fisher provided excellent customer service with kindness and quick supportive service to my needs . Offered additional packages to my car insurance with no pressure at all and made my feel comfortable. A little amount of kindness goes long ways . in today’s days , that is really really important! Thank you Abbey and thank you State Farm!"
We responded:
"Thank you, Ricky! I'm happy to hear about your positive experience with Abbey. It's wonderful that she provided such supportive and kind service while making you feel comfortable. We appreciate your feedback and are here for any future needs. Thanks for choosing us!"
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Allyson Glover

March 18, 2026

5  out of  5
rating by Allyson Glover
"Got a policy with higher coverage here for less money than I currently pay at Geico! Switching to State Farm was such a good choice and Jack Humble was the best! Thank you guys!!"
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Au Mimi

March 17, 2026

5  out of  5
rating by Au Mimi
"Kelly Nelms is super State Farms Agent, very knowledgeable sweet and professional."
We responded:
"Thank you for your review, Au Mimi! I'm delighted to hear that Kelly's knowledge and professionalism made such a positive impression. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Monica B

March 17, 2026

5  out of  5
rating by Monica B
"I love Ms Ashleigh Smith! She is personable and very understanding. She really wants to protect the customer. I appreciate that very much!"
We responded:
"Thank you for your review, Monica! I'm glad to hear that Ashleigh's personable and understanding approach made a positive impact. We truly value your appreciation for her dedication to protecting our customers. Let us know if there's anything else we can assist you with!"
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Alessandra Balinova

March 16, 2026

5  out of  5
rating by Alessandra Balinova
"Great experience!"
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TJ C

March 5, 2026

5  out of  5
rating by TJ C
"Taylor from Statefarm was tremendously helpfully getting a quote for me while I was working. Excellent customer service"
We responded:
"Thank you, TJ C! We are happy to hear that Taylor provided excellent customer service and was able to assist you with your quote in a time-sensitive manner. We appreciate your feedback and are always here to help with any of your insurance needs!"
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Tom Kuchenbecker

March 5, 2026

5  out of  5
rating by Tom Kuchenbecker
"This is one of the best experiences , at 77 yrs of age, I have had with finding a new insurance company ! My old company left Georgia after 20 yrs and so went the search ! My agent kept finding me new polices more expensive, so I searched on my own. After about 15 trys searching, the last one I gave a try to was State Farm. Everyone always told me that State Farm is to high priced, but low and behold they were the lowest in price for both my home and auto and were the easiest to sign up with. Thanks to Jay Mckown he made my experience a goodone ! I also had a pleasant follow up call by Dana Krogman to check up on my experience. I believe I have found the company I should have had a long time ago ! Dont believe what everyone tells you all of the time without checking yourself. Thankyou State Farm Thomas Kuchenbecker Thomson Georgia"
We responded:
"Thank you, Tom, for sharing your experience! I'm happy to hear that Jay and Dana provided such excellent service and that you found the right fit with us for your insurance needs. It's great that you took the initiative to explore your options and found value with State Farm. If you ever have any questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Blake Reed

Blake Reed

February 28, 2026

5  out of  5
rating by Blake Reed
"A welcome call to verify information and to tell me about a safe driving course and Drive Safe and Save. Thanks to Juana for her suggestions."
We responded:
"Thank you, Blake! I'm happy to know that the welcome call was informative and covered the safe driving course and Drive Safe and Save program. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Victor Bockman

February 18, 2026

5  out of  5
rating by Victor Bockman
"Josh and Juana were both prompt, professional and knowledgeable. Couldn't ask for better service."
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Grace Bailey

February 17, 2026

5  out of  5
rating by Grace Bailey
"Ashleigh was incredibly helpful regarding our auto insurance. She knows her stuff!!!"
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Kristy Holloway

February 13, 2026

5  out of  5
rating by Kristy Holloway
"Love State Farm💜🦋 Car insurance + Life term insurance Their prices aren't drastically high for no good reason... the discounts are excellent.."
We responded:
"Thank you, Kristy! I'm happy to hear you're satisfied with our car and life term insurance offerings. It's great to know our discounts and pricing are meeting your expectations. If you need anything else, feel free to reach out!"
Profile photo of Oscar Armando Chicas Escobar

Oscar Armando Chicas Escobar

February 12, 2026

5  out of  5
rating by Oscar Armando Chicas Escobar
"I’m truly appreciate how Kelly have followed my request even when I haven’t call her back to remind that. I really surprised how Kelly work with customers, very professional, polite and helpful. Thank you so much!"
We responded:
"Oscar, thank you for your review! I'm happy to hear about your positive experience with Kelly. Her dedication and professionalism are truly valued here. If you need anything else, feel free to reach out!"
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Elizabeth Hodge

February 11, 2026

5  out of  5
rating by Elizabeth Hodge
"I spoke with Dana and she was absolutely amazing! She helped me with all of my questions and when she heard my animals in the background she even asked about them which I loved! Great firm to work with!"
We responded:
"Elizabeth, thank you for your wonderful feedback! I'm happy to hear that Dana provided such a positive experience and even connected with you over your pets. We appreciate your kind words about our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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Bill Zavarello

February 7, 2026

5  out of  5
rating by Bill Zavarello
"Very good rapport with me as a new policy holder."
We responded:
"Thank you, Bill! I'm happy to hear that you felt a strong connection as a new policyholder. Building good relationships is important to us. If you have any questions or need further assistance, feel free to reach out!"
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Rasheed Mattis

February 6, 2026

5  out of  5
rating by Rasheed Mattis
"Dan Barracliff and his team has always been extremely helpful when it comes to answering questions, policy changes and any insurance related needs!"
We responded:
"Thank you, Rasheed! I'm happy to hear that Dan Barracliff and the team have been helpful with your insurance needs. We’re committed to providing excellent service, so feel free to reach out anytime you have more questions or need assistance. Thanks for choosing us!"
Profile photo of Lyndsi Hemmingway

Lyndsi Hemmingway

February 6, 2026

5  out of  5
rating by Lyndsi Hemmingway
"Everyone is super sweet and helpful. The rates for the coverage you get are unbeatable."
We responded:
"Thank you, Lyndsi! We're so happy to hear that our team provided a kind and helpful experience. It's great to know that you're satisfied with the coverage and rates we offer, too! Please let us know if there's anything else we can do for you and we are happy to help! "
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micheal Knox

February 3, 2026

5  out of  5
rating by micheal Knox
"Dana has Amazing customer Service Love how she is very willing to explain and offer different options."
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clinton dorsey

January 16, 2026

5  out of  5
rating by clinton dorsey
"Was able to help in a timely manner. Great experience"
We responded:
"Thank you, Clinton! I'm happy to know you had a great experience and that we could assist you promptly. If you ever need anything else, feel free to reach out!"
Profile photo of Janae Forst

Janae Forst

January 15, 2026

5  out of  5
rating by Janae Forst
"Taylor was fantastic! Very helpful, incredibly kind and quick! Thank you for your assistance!"
We responded:
"Thank you, Janae! I'm happy to hear that Taylor provided you with such helpful and kind service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Dominique Gober

January 9, 2026

5  out of  5
rating by Dominique Gober
"Keeley Hall was very helpful. She helped me with understanding my policy and also got me setup with my online account for payments. Thanks for being so pleasant!"
We responded:
"Dominique, thank you for your wonderful feedback! I'm happy to hear that Keeley was able to assist you with your policy and online account setup. We appreciate your kind words and are always here to help with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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Daisy

December 31, 2025

1  out of  5
rating by Daisy
"It's so hard to get someone to answer the phone! You try texting and sometimes you get a text back and sometimes you don't. When you DO get a text, they say you will get a call back - and you never do. I've tried calling different times of the day and it's always been the same thing no matter what time you call."
We responded:
"Daisy, we appreciate your feedback and I'm genuinely sorry for the frustration you've experienced with our communication. It's important to us that you receive timely responses, and we apologize for any inconvenience caused. Please reach out directly to our office email at dan@barracliff.com so we can address this issue and ensure you receive the assistance you need. We were closed multiple days over the holiday season, but we are here and committed to improving our service. We would love the opportunity to make things right!"
Profile photo of Shandrica Rice

Shandrica Rice

December 31, 2025

5  out of  5
rating by Shandrica Rice
"Taylor was very helpful"
We responded:
"Thank you, Shandrica! I'm happy to hear that Taylor was able to assist you. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Just Ncase

Just Ncase

December 16, 2025

5  out of  5
rating by Just Ncase
"I would like to brag on Dana! She was very knowledgeable and explained all coverages optional and current. She knows her product well and is a joy to work with you’ve got a good keeper there."
We responded:
"Thank you, Just Ncase! I'm so happy to hear about your positive experience with Dana. Her expertise and dedication truly make her an asset to our team. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Dario Lazo

December 11, 2025

5  out of  5
rating by Dario Lazo
"great services !"
We responded:
"Thank you, Dario! I'm happy you enjoyed our services! Let us know if there's anything else we can assist you with."
Profile photo of Luis Font

Luis Font

December 5, 2025

5  out of  5
rating by Luis Font
"Great rates and great customer service. Glad I made the switch over to State Farm from Progressive. Highly recommend."
We responded:
"Thank you, Luis! I'm happy to know you're satisfied with our rates and service. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"