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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Savage

July 23, 2024

5  out of  5 rating by Daniel Savage
"Dana is an amazing representative. Her knowledge and understanding of the insurance Industry is clearly apparent when speaking with her. Wonderful personality and a pleasure to speak with"
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Terrence Youmans

July 23, 2024

5  out of  5 rating by Terrence Youmans
"Very great experience; thorough and professional. Highly recommend."
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Cheryl Benoit

July 23, 2024

5  out of  5 rating by Cheryl Benoit
"Dana Krogman was amazing! She has great knowledge and professionalism and answered all my questions. She was extremely helpful and pleasant to work with! I totally enjoyed speaking with her. She, actually, is the reason I changed my insurance to State Farm. Thank you, Dana. You are a rock star!!!!"
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Sampsun Smith

July 23, 2024

1  out of  5 rating by Sampsun Smith
"Dana made signing up so incredibly easy. EDIT: I called in to add 2 vehicles I purchased on March 14th. On the phone, I was told that everything was handled and I would be covered under my previous auto policy for 14 days until my insurance cards arrived in the mail. The cards never arrived so I called after about 3 weeks to ask why. I was told they would be there soon so just keep an eye on the mail. The next letter I got was from the DMV saying that I would owe $5 per day that I didn't have insurance on my recently registered cars and now ( April 14) I owe $180 per car for a total of $360 and also if I didn't fix it soon, my license would be suspended. So I call state farm again. They assured me ( and I have the recordings to prove it) that they were going to fix it and would backdate it to March 14th. I don't have the extra money to cover fines that state farm was responsible for so I made sure to continue calling in. Sometimes 3-4 times per week. Eventually Dan barracliffs office told me when I called in that they would infact not be backdating the policy and I would have to cover the fines they caused. I will be putting together a YouTube video with all of the clips from the 30+ phone calls I recorded so that others can listen to the whole process and lies from start to finish. Once I've finished editing it, I will include it in this review at the bottom."
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tempestt Miller

July 11, 2024

5  out of  5 rating by tempestt Miller
"Anslee Cannon showed great customer service overall. She listened to my needs and made sure that I got the best affordable policy. I will recommend other people to her going forward."
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C C (CC1)

July 11, 2024

5  out of  5 rating by C C (CC1)
"I spoke with Denzel Andrew's about upgrading our policy. The experience could not have been any better. Thank you for all your help."
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Heidi Filasky

July 10, 2024

5  out of  5 rating by Heidi Filasky
"Abbey is the best! She contacted me immediately, even though it was after hours, and promptly helped me with my renters insurance. It was a quick and easy experience. Thank you so much for your help!"
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Keith Hassell

July 10, 2024

5  out of  5 rating by Keith Hassell
"Spoke with Dana Krogman, very informative, friendly and patient."
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Charlan James

July 9, 2024

5  out of  5 rating by Charlan James
"My business experience with Denzel of State Farm was very professional, as he was knowledgeable in the realm, and clear as he made transition seem effortless..would definately refer others to them!!"
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Patricia Fuller

July 2, 2024

5  out of  5 rating by Patricia Fuller
"Anslee was a godsend! She was so patient with me as I tried to determine whether I wanted this particular insurance or not. In the end she explained EVERYTHING! We could use more people like her. Thank you Anslee"
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clayry alex

June 27, 2024

5  out of  5 rating by clayry alex
"personally i would like to say Fida yasin did an amazing job. she help me understand the process and why insuring with state farm is better than any other insurance company. she was just fantastic."
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Therington Gates

June 25, 2024

5  out of  5 rating by Therington Gates
"Fida yasin is a life saver and I don't know how I could keep my auto policy together without her I definitely give her five stars love ya fida💪💯💕"
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Karen Mcclerklin

June 21, 2024

5  out of  5 rating by Karen Mcclerklin
"Dana was awesome would not want anyone else to help me.She made my day. I give her 10 stars on her friendless alone. She got me all the discounts they had to offer.Way to go Dana."
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Theresa Consorti

June 18, 2024

5  out of  5 rating by Theresa Consorti
"I had the pleasure of working with Jon Shaffer to set up insurance for a new driver in our family, and I couldn't be more satisfied with the experience. Jon was incredibly knowledgeable, patient, and attentive to our specific needs. What impressed me most was Jon’s commitment to finding us a great rate without compromising on the quality of coverage. His professionalism and genuine care for his clients was evident. I highly recommend Jon and the team to anyone in need of insurance services. His expertise and exceptional customer service make him stand out from the rest. Thank you, Jon, for making this important task so much easier for me!"
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Laura Foster

June 13, 2024

5  out of  5 rating by Laura Foster
"Dana is wonderful"
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Robert Stinson

June 12, 2024

5  out of  5 rating by Robert Stinson
"Dana is the kindest and most professional agent I've ever met. She was really invested in making sure I had the best policy for the best price for me and my family. I believe she's one of the main reasons they are the top State Farm agency in GA."
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George Xiang

June 12, 2024

5  out of  5 rating by George Xiang
"Dana Krogman was my agent yesterday, and we couldn't be happier with her service! My wife and I are closing on a home in Decatur in a couple of weeks, and as new homebuyers, navigating quotes and choosing the right homeowner's coverage seemed daunting. Dana patiently walked me through the appropriate coverage and helped us consolidate our home + auto policies to save money. She was professional, incredibly helpful, and explained everything to me, answering all of my questions, no matter how simple. This was the best customer service experience I've had in recent memory—no hyperbole. I highly recommend Dana and this agency for anyone looking for awesome insurance service. Out of 5 stars, I'd give 10 stars!"
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marcus punch

June 11, 2024

5  out of  5 rating by marcus punch
"REALLY GREAT SERVICE EVERY TIME."
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Slay Polo

June 7, 2024

5  out of  5 rating by Slay Polo
"Just spoke with an Amazing Agent Fida who got me set up with my renters insurance and a life insurance policy at a great rate! Thank you so much ! Give her a raise Dan! 😁"
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Stefania Somma

June 7, 2024

5  out of  5 rating by Stefania Somma
"I had an amazing experience with Abbey as she helped me through the process of getting an insurance claim. Although I have a rough driving history and I'm a young driver she didn't make me feel ashamed of my record. Really glad she was there to help me through a typically very excruciating process!"
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Diane Lee

May 24, 2024

5  out of  5 rating by Diane Lee
"My experience with Fida Yasin was amazing. She is very professional, detailed oriented, friendly and very knowledgeable. She saved me a lot of money on my home owner and car insurance. The change was very simple and easy! I feel I am in good hands with State Farm. Best of luck to Fida! Such a beautiful young lady, with a very bright future!! Thanks Fida!!"
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Emma OBrien

May 20, 2024

5  out of  5 rating by Emma OBrien
"Taylor Murawski was amazing! I was in the process of getting insurance and she called me and made it so much easier over the phone. Thank you for your awesome service, Taylor!"
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Randi-Rae Gray

May 19, 2024

5  out of  5 rating by Randi-Rae Gray
"Anslee saved the day! We needed to get last minute quotes and transfer all of our insurances fairly quick so we could purchase our first house. Anslee is so kind, knowledgeable and efficient! I really appreciate how easy communication was and how she’d even check in on our house buying process. We’re now all set and have closed on our home! Thank you so very much!"
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Tiffany Wideman

May 16, 2024

5  out of  5 rating by Tiffany Wideman
"The experience with this office has been great! Taylor was very helpful and made the process very easy from start to finish. She also made sure the line of communication was open, she was very easy to reach and always responded quickly to emails. I’m glad that I got to work with her and I’m glad that I chose State Farm."
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Naomi Stoner

May 10, 2024

5  out of  5 rating by Naomi Stoner
"Taylor was incredibly helpful and got us a great rate on our auto insurance, plus a life insurance bundle. 10/10 would absolutely recommend."